Shipping policy

Processing & Delivery Times

• All orders are processed within 1-2 business days (excluding weekends and public holidays).

• Orders within Melbourne metro areas typically arrive within 2-4 business days.

• Orders to regional Victoria and other Australian states may take 3-5 business days.

• Express shipping options are available at checkout for faster delivery.

Shipping Rates & Methods

• We offer standard and express shipping options via Australia Post.

• Standard shipping: $15 flat rate (or free for orders over $350).

• Express shipping: $20 flat rate.

• Local pickup is available from our Melbourne store during business hours.

Lost or Delayed Shipments

• If your order is delayed beyond the estimated delivery time, please contact our support team for assistance.

• We are not responsible for delays caused by postal services, weather conditions, or customs clearance.

For any shipping-related inquiries, contact us at info@vavastore.com.au